Legal & Policy

e77 Casino Terms and Conditions

These terms govern your use of the e77 platform. Please read them carefully before registering or placing any bets. By creating an account on e77, you confirm that you have read, understood, and agreed to everything set out below.

Last Updated: January 2025

What These Terms Cover

A quick overview of the main areas covered in the e77 Terms and Conditions before you read the full document below.

Account Eligibility

You must be at least 18 years old to register on e77. One account per person is permitted. Providing false information during registration will result in account closure and forfeiture of any balance.

Deposits and Withdrawals

e77 supports bKash, Nagad, and Rocket for deposits and withdrawals. All transactions are processed in BDT. Minimum deposit is ৳20. Withdrawals are processed within minutes for verified accounts.

Bonus Terms

All bonuses on e77 are subject to wagering requirements. Bonus funds must be wagered a specified number of times before withdrawal. Attempting to abuse bonus offers will result in cancellation.

Account Security

You are responsible for keeping your e77 login credentials secure. Do not share your password with anyone. e77 will never ask for your password via email or chat. Report any suspected unauthorised access immediately.

Responsible Gaming

e77 provides deposit limits, session reminders, and self-exclusion tools. Players showing signs of problem gambling may have their accounts restricted. Gaming on e77 is intended for entertainment only.

Prohibited Conduct

Collusion, use of automated software, bonus abuse, and fraudulent payment activity are all prohibited on e77. Accounts found engaging in prohibited conduct will be closed and balances forfeited.

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and e77 Casino ("e77", "we", "us", "our"). By accessing the e77 website, creating an account, making a deposit, or placing any bet on the platform, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the e77 platform. Continued use of e77 after any update to these Terms constitutes acceptance of the revised version. e77 recommends that you review these Terms periodically to stay informed of any changes.

Important: These Terms apply to all players using e77, including those accessing the platform via the e77 mobile app or any mobile browser. The same rules apply regardless of how you access e77.


2. Eligibility

To register and play on e77, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing e77 from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of an e77 employee.
  • You must not have been previously excluded or banned from e77 under a self-exclusion agreement or disciplinary action.
  • You must be acting on your own behalf and not as an agent for any third party.

e77 reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus any amounts already wagered.

Age Verification: e77 takes underage gambling seriously. We may request identity documents at any point during your use of the platform. Failure to provide satisfactory documentation will result in account suspension until verification is complete.


3. Account Registration

Each player is permitted to hold only one account on e77. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being closed.

3.1 Accurate Information

When registering on e77, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, and contact details. Providing false or misleading information is a breach of these Terms and may result in account closure and forfeiture of any balance.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your e77 login credentials. Do not share your username or password with any other person. e77 will never contact you to ask for your password. If you suspect that your account has been accessed without your authorisation, contact e77 support immediately at [email protected].

3.3 Account Verification

e77 may require you to complete identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Verification documents may include a national ID card, passport, or other government-issued identification. Accounts that cannot be verified may have withdrawals suspended until verification is complete.


4. Deposits and Payments

e77 supports the following payment methods for deposits: bKash, Nagad, and Rocket. All transactions on e77 are processed in Bangladeshi Taka (BDT). No currency conversion is applied, and there are no hidden fees on standard deposits.

4.1 Minimum and Maximum Deposits

The minimum deposit on e77 is ৳20. Maximum deposit limits may vary depending on the payment method used and your account verification status. e77 reserves the right to adjust deposit limits at any time with reasonable notice.

4.2 Deposit Processing

Deposits via bKash, Nagad, and Rocket are processed instantly. Your e77 account balance will be updated in real time once the transaction is confirmed by the payment provider. If a deposit does not appear in your account within 15 minutes, contact e77 support with your transaction reference number.

4.3 Payment Responsibility

You must only use payment methods that are registered in your own name. e77 does not accept deposits from third-party accounts. Any deposit identified as originating from a third-party account will be returned, and the associated e77 account may be suspended pending investigation.

Note: e77 does not charge fees on deposits. However, your mobile banking provider may apply their own transaction charges. Check with your bKash, Nagad, or Rocket account for applicable fees before depositing.


5. Withdrawals

Withdrawals on e77 are processed to the same payment method used for the most recent deposit. e77 does not process withdrawals to third-party accounts or payment methods not previously used on the account.

5.1 Withdrawal Processing Time

Withdrawals to bKash, Nagad, and Rocket are typically processed within three minutes for fully verified accounts. During periods of high demand or for accounts requiring additional verification, processing may take longer. e77 will notify you if there is any delay affecting your withdrawal.

5.2 Minimum Withdrawal

The minimum withdrawal amount on e77 is ৳100. Withdrawal requests below this threshold will not be processed. There is no maximum withdrawal limit for standard verified accounts, though e77 reserves the right to apply limits in exceptional circumstances.

5.3 Withdrawal Conditions

Before a withdrawal can be processed, the following conditions must be met:

  • Your account must be fully verified with valid identity documentation.
  • Any active bonus funds must have met the applicable wagering requirements.
  • Your account must not be under investigation for any suspected breach of these Terms.
  • The withdrawal amount must not exceed your available real-money balance.

Reminder: Bonus balances cannot be withdrawn until wagering requirements are fully met. Only real-money balances are eligible for withdrawal. Check your account balance breakdown before submitting a withdrawal request.


6. Bonuses and Promotions

e77 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus conditions set out in this section.

6.1 Wagering Requirements

All bonus funds awarded on e77 are subject to wagering requirements. The wagering requirement for each bonus will be stated clearly in the promotion details. Bonus funds must be wagered the specified number of times before any associated winnings can be withdrawn. For example, a ৳500 bonus with a 20x wagering requirement must be wagered ৳10,000 in total before withdrawal is permitted.

6.2 Bonus Eligibility

Bonuses on e77 are available to eligible players only. A player may be ineligible for a bonus if they have previously abused a promotion, if their account is under review, or if the promotion is restricted to specific player segments. e77 reserves the right to determine eligibility at its sole discretion.

6.3 Bonus Abuse

e77 actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies to meet wagering requirements, and coordinating with other players to exploit promotional offers. Any account found engaging in bonus abuse will have the bonus cancelled, associated winnings forfeited, and the account may be permanently closed.

6.4 Bonus Expiry

Bonuses on e77 have an expiry period stated in the individual promotion terms. If wagering requirements are not met within the expiry period, the bonus and any associated winnings will be removed from your account automatically. Expired bonuses cannot be reinstated.


7. Game Rules and Fairness

All games available on e77 use certified random number generators (RNG) to determine outcomes. Game results are independently verified and cannot be influenced by e77 or any player. Published return-to-player (RTP) figures are accurate and reflect the long-term statistical payout of each game.

7.1 Game Malfunctions

In the event of a technical malfunction during a game session on e77, the affected round will be declared void and any stake placed during the malfunction will be returned to your account. e77 is not liable for any losses resulting from a game malfunction beyond the return of the original stake.

7.2 Disconnections

If you are disconnected from e77 during an active game round, the round will continue to its conclusion based on the game's standard rules. e77 is not responsible for losses resulting from disconnections caused by your internet service provider or device. It is your responsibility to ensure a stable connection before placing bets.

7.3 Disputed Results

If you believe a game result on e77 is incorrect, you must raise a dispute within 72 hours of the relevant game round. Disputes raised after this period may not be investigated. e77's decision on disputed game results is final after investigation.


8. Prohibited Conduct

The following activities are strictly prohibited on e77. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where applicable.

  • Creating more than one account on e77, whether under your own name or any other identity.
  • Using automated software, bots, scripts, or any other tool to interact with e77 games or systems.
  • Colluding with other players to gain an unfair advantage in any game on e77.
  • Exploiting software bugs, errors, or vulnerabilities in the e77 platform.
  • Using stolen, fraudulent, or unauthorised payment methods to deposit on e77.
  • Engaging in money laundering or any other financial crime through the e77 platform.
  • Attempting to reverse-engineer, copy, or reproduce any part of the e77 platform or its games.
  • Harassing, threatening, or abusing e77 staff or other players through any communication channel.

Zero Tolerance: e77 operates a zero-tolerance policy on fraud and cheating. All accounts are monitored continuously. Any account found in breach of this section will be closed permanently with no right of appeal on the closure decision.


9. Account Suspension and Closure

e77 reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Suspected fraudulent activity, money laundering, or use of stolen payment methods.
  • Failure to complete identity verification within a reasonable timeframe.
  • Account inactivity for a period exceeding 12 consecutive months.
  • At the player's own request, including self-exclusion requests.

9.1 Inactive Accounts

An e77 account is considered inactive if there has been no login, deposit, or wagering activity for 12 consecutive months. e77 will notify you by email before applying any inactivity fee or closing an inactive account. Any remaining real-money balance will be returned to you via your registered payment method before closure.

9.2 Voluntary Closure

You may request to close your e77 account at any time by contacting [email protected]. Upon closure, any pending withdrawals will be processed to your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon voluntary closure.


10. Responsible Gaming

e77 is committed to providing a safe and responsible gaming environment. The platform includes a range of tools designed to help players stay in control of their gaming activity. These tools are available to all registered players directly from their account settings.

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your e77 account. Limits take effect immediately and can only be reduced without a waiting period.
  • Session Time Reminders: Set a maximum session duration. e77 will notify you when your session reaches the limit you have chosen.
  • Self-Exclusion: Exclude yourself from e77 for a defined period ranging from 24 hours to permanent exclusion. Self-exclusion cannot be reversed during the active exclusion period.
  • Reality Check: Enable periodic pop-up notifications showing your session time and net result during play.

If you are concerned about your gaming habits, e77 encourages you to use these tools and to read the full Responsible Gaming policy available at /responsible-gaming.


11. Privacy and Data

e77 collects and processes personal data in accordance with its Privacy Policy, available at /privacy-policy. By registering on e77, you consent to the collection and use of your personal data as described in that policy.

e77 does not sell or share your personal data with third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, or legal compliance. All data transmitted on e77 is protected with 256-bit SSL encryption.


12. Limitation of Liability

e77 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, e77 does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, e77 shall not be liable for:

  • Any loss of profits, revenue, or data arising from your use of the e77 platform.
  • Any indirect, incidental, or consequential loss arising from platform downtime or technical errors.
  • Losses resulting from your failure to keep your account credentials secure.
  • Any loss arising from your reliance on information provided on the e77 platform.

Nothing in these Terms limits e77's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.


13. Changes to These Terms

e77 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, e77 will notify registered players via email or an in-platform notification.

Your continued use of e77 after the publication of updated Terms constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using e77 and request account closure by contacting [email protected].

Stay Informed: e77 recommends bookmarking this page and checking it periodically. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made.


14. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the e77 support team. We aim to respond to all enquiries within 24 hours.

  • Email: [email protected]
  • Live Chat: Available 24/7 through your e77 account dashboard
  • FAQ: Common questions are answered at /faq

For responsible gaming support or self-exclusion requests, please visit /responsible-gaming or contact support directly. All responsible gaming requests are handled with priority and full confidentiality.

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